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Dormakaba remains in operations in Russia despite the Russia-Ukraine war.

Contact dormakaba Customer Service

dormakaba Phone Numbers and Emails

Toll-Free Number:

  • (844) 773-2669
    Architectural Services and Consulting
Call customer service
Send Message

Customer Service:

  • (800) 942-7263
    Crane Revolving Doors
  • (800) 523-8483
    Door Hardware and Glass Systems
  • (800) 999-6213
    Hotels and Multihousing Systems
  • (800) 334-1381
    Key Blanks / Key Cutting / Automotive Programming
  • (248) 837-3700
    Multihousing Systems
  • (800) 849-8324
    Simplex Door Locks
  • (866) 635-2122
    Workforce Solutions
  • (954) 416-1720
    Workforce Solutions

Headquarters:

  • +4 144 818 9011
    Rümlang, Switzerland

Technical Support:

  • +1 514 340 9025
    Saflok Lodging

dormakaba Emails:

Business Customer Service
Investor Relations
Customer Service
Procurement, Sustainability
General Info
Legal
Media
Marketing Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact Dormakaba Customer Service?

Most Popular Number:

(844) 773-2669
Architectural Services and Consulting
Total calls: 25 Last call: Sep 18, 2024

The primary toll-free hotline for Dormakaba tech support assistance flaunts the digits (800) 999-6213. Any customer in the United States can dial this number to reach Dormakaba representatives for aid. The customer service team operates from Monday through Friday, 9:00 AM to 5:00 PM Eastern Standard Time. Utilizing this number facilitates direct interaction with an agent, resolving queries about Dormakaba products, orders, financial transactions, or miscellaneous account matters. Equipped with this exclusive toll-free link, customers effortlessly tap into live support from Dormakaba, ensuring the prompt handling of their requirements.

The pivotal email channel for Dormakaba support is procurement@dormakaba.com. Any Dormakaba customer opting for electronic communication over phone calls can leverage this email destination. When utilizing this address, it's vital to distinctly outline the purpose of the message, incorporate pertinent particulars regarding a recent order or concern, and supply the most effective contact information. A representative from the Dormakaba customer service ensemble will subsequently reply within two business days to attend to customer requisites and endeavor toward resolving issues conveyed via email.

The epicenter for Dormakaba customer service executive leadership and administrative maneuvers resides at Hofwisenstrasse 24 Rumlang, Zurich 8153, Switzerland. This stands as the central arena for Dormakaba's decision-makers and managerial activities. Customers might find it requisite to dispatch mail or packages to this concrete address for diverse purposes, such as submitting paperwork, conveying confidential documents necessitating authentication from headquarters, or lodging formal complaints. Keeping abreast of this headquarters' address is instrumental in ensuring the precise delivery of significant communication to the designated internal sections at Dormakaba.

Dormakaba customer service clock ticks Monday through Friday, from 9:00 AM to 5:00 PM Eastern Standard Time. Within this timeframe, customers wield the freedom to ring up the toll-free number or send an email to engage with a live agent for query resolutions. Despite online services standing steadfast 24/7, the broadcasted business hours guarantee that assistance personnel stand primed for direct aid. For optimal alacrity in garnering responses, reaching out to Dormakaba's customer support during their daily operational timeframe proves most judicious.

dormakaba Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call dormakaba is 8447732669. 74% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday.

  • Be prepared for the call as dormakaba may ask you for the following information to identify you as a customer: address.

View full overview ›
PissedConsumer Club

Contact Information

dormakaba Website:

dormakaba Help Center:

Corporate Office Address:

dormakaba International Holding AG
Hofwisenstrasse 24
Rumlang, Zurich 8153
Switzerland

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (EST)


Other Location:

6161 E. 75th St.

Indianapolis, IN 46250

United States

More contact details

dormakaba Rating Based on 2 Reviews

Rating details

3.5
more details
Value for money
Additional Fees
Price Affordability
Location

Rating stats

Rating trend

Summary of dormakaba Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call dormakaba?

Product/ Service Question:

  • “Keyscan not working”
  • “New install pass code change. Can't get factory passcode to work.”
  • “Rma warranty”

Request for Information Question:

  • “Tech support on exit device”
  • “Tech support”
  • “Technical support”

Account Question:

  • “I can't get in my house”
  • “Password”

Other Question:

  • “Lock problem”
  • “Need a part ordered”
  • “Safe issue”

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